Tuula Tuononen is an expert in Process Management within the Source-to-Pay and Purchase-to-Pay domains, amassing over two decades of experience in technology-led industries. With a robust background as a procurement practitioner, Tuula has successfully led multinational teams in prominent international corporations. Tuula's expertise is centered on harnessing customer insights to drive decision-making processes, refine product strategies, and optimize core value propositions and offerings. Tuula is deeply motivated by the opportunity to actively engage with customers, catalyze impactful outcomes, and deliver superior customer value through insightful process initiatives.

Carla Krieger is a Sr. Services Delivery Professional with a focus on enhancing leadership skills and driving team performance. With extensive experience in project management, Agile methodologies, and Software-as-a-Service deployments, including Mobile Applications, Carla specializes in Organizational Agility, Lean principles, and strategic planning. Over 5 years dedicated to Digital Transformation and DevOps Projects, Carla excels in cultural transformation initiatives, people development, and outcome-driven behavioral measurement. With a background working with renowned companies like eDreams ODIGEO, CA (USA), Tlantic-SI (SONAE-Portugal), and Hewlett-Packard (USA), Carla brings a proven track record of success. Carla is recognised by LeanInAgile (LIA) as one of 100 women making a significant contribution to Lean and Agile worldwide and co-authored several Lean and Agile books, two of which have been translated into English: Business Agility Journey and OKR Journey in Practice.

As Process Excellence Manager at Agilent, Hamza Arif is committed to enhancing operational efficiency and leading transformative process improvements. In this role, he spearheads the redefinition of process strategies, aligning them with the needs of functional teams and the strategic objectives of the Organization to sculpt the future process landscape.

Before his tenure at Agilent, Hamza held various roles at companies like Volkswagen AG and ZF Group. His contributions there were marked by leading various Business BPM projects and driving process standardization programs. These experiences across varied industries and supporting different functions along the value chain have deepened his understanding of the nuances in BPM implementation and the nature its multifaceted challenges. Hamza is a certified A-SPICE Assessor and Quality Management Officer.

Xenia Matkares leitet seit 2022 das Process Excellence Team im Bereich Operations bei Emma – The Sleep Company in Frankfurt am Main, fünf Monate davon am Lissaboner Standort. Davor leitete sie ca. ein Jahr diverse Projekte bei Emma, u.a. die Implementierung eines neuen Online Stores und Order Management Systems im mexikanischen Markt. Vor ihrer Tätigkeit bei Emma war Xenia bei Barclays und der Deutschen Bank tätig, wo sie Großunternehmen bzw. deutsche Finanzministerien im Bereich Zinsrisikomanagement betreute. Xenia hat einen Master of Science (M.Sc.) in Management mit den Schwerpunkten Finance und Accounting von der Goethe-Universität Frankfurt. Ihren Bachelor of Arts (B.A.) in Betriebswirtschaft und Französisch erhielt sie von der Ruhr-Universität Bochum.

Andreea Dahl is a BPM professional with over 8 years of experience in Process Excellence Management within the medical device industry. Currently serving as the Process Excellence Team Leader at SHL Medical in Stockholm, Sweden, she oversees business process management and program management initiatives. With a background in project management and a focus on driving efficiency and performance, Andreea is a Certified Business Process Professional (CBPP) and holds an Executive Master's in International Business. She is also proficient in Lean Six Sigma methodologies as a Black Belt.

Konecranes is a global leader in lifting equipment and service solutions, dedicated to improving the efficiency and performance of businesses across various industries. With a rich history spanning over a century, Konecranes has established itself as a trusted partner, providing innovative solutions for lifting, material handling, and port solutions. Their comprehensive portfolio includes a wide range of cranes, lift trucks, and automation technologies, supported by a global network of service centers and skilled professionals. Committed to safety, reliability, and sustainability, Konecranes empowers its customers to optimize their operations and achieve their business objectives safely and efficiently.

eDreams ODIGEO is the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. Under its four renowned online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with nearly 700 airlines. The business launched Prime, the first subscription product in the travel sector which has topped over 5.4 million members since launching in 2017. The brand offers the best quality products in regular flights, low-cost airlines, hotels, dynamic packages, car rental and travel insurance to make travel easier, more accessible, and better value for consumers across the globe.

Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio. Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories. Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life. In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.

Emma – The Sleep Company is the world’s leading direct-to-consumer (D2C) sleep brand, revolutionizing the way people rest and recharge. Founded in 2013, Emma combines cutting-edge sleep technology with award-winning designs to deliver innovative and high-quality sleep solutions, including mattresses, pillows, and accessories. With a presence in over 30 countries and millions of satisfied customers worldwide, Emma is committed to improving sleep quality and promoting wellness. Its mission is driven by continuous research, customer-centric product development, and a relentless focus on sustainability. Emma’s dedication to innovation and comfort has earned it multiple international accolades, solidifying its reputation as a global leader in the sleep industry.

SHL Medical is a world-leading solutions provider of advanced drug delivery systems, such as autoinjectors. Driven by our company purpose – Enabling Patients’ Independence, we partner with leading pharma and biotech companies to pioneer the development of patient-centric solutions that support the enhancement of patients’ quality of life through self-injection systems as well as digital healthcare solutions. With over 5,000 employees located across our Switzerland, USA, Sweden and Taiwan offices, we rely on our comprehensive in-house manufacturing capabilities to provide end-to-end services, from design, development to final assembly, labeling, and packaging.