This session dives deep into how Value Stream Mapping and process innovation are shaping the future of global service operations. You’ll hear how leading organizations are embracing a data-centric mindset to unlock agility, accelerate transformation, and reinvent how they work. From strategic optimization of end-to-end service flows to hands-on methodologies for operational reinvention, this panel brings together real-world stories of how businesses are becoming faster, smarter, and more adaptive.
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