Case Study
Tuesday, June 25
10:00 AM - 10:30 AM
Less Details
In Mark Bauer Ruby’s Process Excellence team, they ensure that global HR processes in Novo Nordisk are providing a great customer experience while leveraging technology to be efficient and scalable. Discover the meticulous planning process, the challenges faced, and the lessons learned from this transformative endeavor. This presentation offers insights on how to approach BPM with a focus on customer experience, providing you with lessons learned from redesigning the end-to-end hire process in Novo Nordisk to support a growing business.
In this presentation you will learn:
As a psychologist at Novo Nordisk, Mark Bauer Ruby is dedicated to innovating and optimizing the global HR services for the business.
In his team, Process Excellence, they ensure that global HR processes in Novo Nordisk provide a superb customer experience while harnessing technology to achieve efficiency and scalability.
With over 55,000 employees, Novo Nordisk endeavors to maintain its reputation as a great place to work while simultaneously striving to assist individuals with diabetes and other serious chronic diseases.