How we scaled up to 3,000 bots and why and how we reinvented automation. At Deutsche Telekom, scaling up to 3,000 bots marks a significant milestone in our automation journey, prompting a reimagining of our automation strategies. This expansion necessitated a strategic overhaul of our automation infrastructure and processes to accommodate the increased scale and complexity. By leveraging advanced technologies and optimizing workflows, we achieved seamless scalability while maintaining efficiency and reliability. Furthermore, we embraced innovative approaches beyond traditional boundaries, integrating emerging technologies like artificial intelligence and machine learning.

• How did Deutsche Telekom effectively manage the scaling up of automation to 3,000 bots while ensuring efficiency and reliability?
• What were the key technological advancements and process optimizations that facilitated this expansion?
• How did Deutsche Telekom reimagine automation to incorporate emerging technologies and drive operational excellence?